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Frequently Asked Questions
What is the minimum order quantity?
The minimum order quantity per order is 2000 pieces.
Can I order a sample before I place my bulk order?
Yes, you can order a sample before you place a bulk order. We don't charge extra for the samples, the same price as the wholesale list + shipping. We provide worldwide shipping via DHL.
How long does it take to ship samples?
We ship samples out every Thursday.
How do you ship my orders?
Bulk Order: DHL or your preferred shipping carrier. Free delivery in Istanbul.
How long does it take to ship my orders?
If an item is in stock, it takes 2 weeks. If the item is not in stock then it depends on the order size. If you require logo printing, labeling, or packaging then, of course, it will be a little longer, but it's usually about 3 to 4 weeks.
Which countries do you ship to?
We provide worldwide shipping via DHL and we have clients all over the world.
How can I pay for my sample?
For samples: Only with a credit card via our secure site.
For wholesale/bulk orders: Only bank transfer.
How can I pay for my actual wholesale order?
Bank transfer only. The customer must wire the amount on the invoice and cover wire transfer fees.
Can I pay for my sample using PayPal?
Unfortunately, PayPal doesn't operate in Turkey.
Can you print my brand's logo?
Yes, we can sew your logo on the garments min 2000pcs + $0.10 per piece to sew + cost of the label material.
Do you provide white label / private label manufacturing for my brand?
Yes, we do. We can print your logo, manufacture hangtags, print labels, barcodes, packaging materials, whatever you need we can do it for you.
Will you share the product images?
Yes, we will share the product images with you in order to help you get going, but if the product is a success and you would like to keep ordering, then we kindly ask that you have a photoshoot for yourself and remove our images as we have the copyrights to those images.
Please understand that this benefits all parties as we share those images not only with you but all of our clients that request the images, having your own photos also benefits your brand as you might have the same photos with other clients/brands on the internet.
Do you do custom orders?
Yes, we have the capability to manufacture custom-made bags, but it really depends on the project. Obviously, the product must be within our manufacturing capabilities and the minimum order quantity must be at least 2,000 pcs.
Do you do custom colors?
Yes, we do.
Are you a manufacturer?
Yes, we are.
*We recently added this product-related frequently asked questions section and we will be adding more questions that are commonly asked by our clients so that everyone gets answers to their custom-made mesh or net grocery and produce bag-related questions.
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